Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- fill out a repeat prescriptions request form
- in person at the surgery by post
A repeat prescription which has been authorised by your doctor can be requested by using the tear off slip/counterfoil from a previous prescription (tick the items needed) or asking the reception team for a print out of the right side of your prescription. Written notes are accepted but are not a preferred option. If a note is used it should be provided in block capitals and include a full name, address, date and a list of the items needed.
The practice does not take phone requests nor does the practice encourage the use of the post for prescriptions.
You will need an appointment with the nurse for a prescription for HRT or contraception.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
Some pharmacies will arrange to collect regular prescriptions for you. Please ask at your regular pharmacy for details.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. Complete this medication review form if you have been advised by the surgery that your medication review is due.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.