We welcome suggestions about ways of improving our services to patients
Giving feedback
To provide feedback:
- fill out a feedback form
- take part in the Friends and Family Test
- leave a review on the NHS website
- phone us on 01744 624880
Making a complaint
We operate the NHS system for dealing with complaints. If you have a complaint or concern regarding the service you have received from the practice, please let us know by contacting the practice manager or one of the doctors in writing, or by making an appointment to see the practice manager to discuss your complaints in person. We will ensure that your concerns are dealt with promptly.
Although the practice hopes all patients feel comfortable to raise any issues directly with the practice if you have any concerns, feedback or complaints related to Primary Care Services contact:
NHS England Customer Care Centre
Phone
0300 311 2233